Privacy Policy
We collect only what we need to handle your order, trial or message, and we never sell it.
Summary: we collect only what we need to handle your order, trial or message — your name, email, WhatsApp number, country and device — and use it only for that. We don't sell your data, we don't use advertising trackers, and you can ask us to delete it at any time.
Who we are
This website (greatiptvott.digital) is operated by Great IPTV, an independent IPTV service. For privacy questions, email [email protected].
What we collect
When you order: full name, email address, WhatsApp or phone number, country, main device, any notes you add, the plan and number of connections you choose, and an order ID we generate.
When you request a free trial: full name, email address, WhatsApp number, country and device.
When you contact us: your name, email address, subject, message and (optionally) an order ID.
Technical data: your IP address is recorded with each form submission to prevent spam and abuse. Our hosting provider keeps standard server logs (IP address, pages requested, date and time) for security.
We do not collect payment card details on this website. Payments are made through a separate secure payment link or PayPal, under that provider's own privacy policy.
How we use it
- To process your order, send your payment link, activate your login and help you set it up.
- To send your trial login.
- To answer your messages.
- To prevent fraud, spam and abuse (for example, rate-limiting repeated submissions).
We contact you by email, WhatsApp or Telegram only about your order, trial or question. We don't send marketing without your permission.
Who we share it with
- Our order-management system, which stores a copy of orders, trials and messages so our team can handle them.
- Our email provider, which delivers the emails you receive from us.
- Payment providers, only the details needed to create your payment.
We never sell or rent your personal data.
Cookies and storage
This site doesn't use advertising or analytics cookies. Your browser's session storage briefly keeps your order ID and the WhatsApp number shown on the site, and is cleared when you close the tab.
How long we keep it
Order records are kept for as long as needed for accounting and support, normally up to 3 years. Trial requests and messages are deleted after 12 months unless they're linked to an order. Spam-prevention data is deleted within 24 hours.
Your rights
Wherever you live, you can ask us to show, correct or delete the personal data we hold about you. Residents of California, Canada and the UK have additional rights under their local laws (such as the CCPA, PIPEDA and UK GDPR), including the right to know what we collect and to opt out of any sale — we don't sell data. Email [email protected] and we'll respond within 30 days.
Children
This service is not directed at children under 16, and we don't knowingly collect their data.
Changes
If we change this policy, we'll update this page. Significant changes will be explained at the top.