What you need
- A MAG 322, 324, 420, 424, 520, 524 or similar
- The MAC address printed under the box (starts 00:1A:79)
- The portal URL from your Great IPTV welcome email
- Login type: MAG portal URL + the box's MAC address
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How to install Great IPTV on MAG Box
- 1
Send us the MAC address
Turn the box over and find the MAC address (format 00:1A:79:XX:XX:XX). Add it in the notes field at checkout or send it to support so we link it to your account.
- 2
Open the portal settings
Power on the box. On the main menu choose Settings → System settings → Servers → Portals.
- 3
Enter the portal
In Portal 1 name type any label (for example the brand name). In Portal 1 URL type the portal address exactly as in your email, including http:// and the trailing slash.
- 4
Save and reboot
Press OK to save, go back to the main settings and choose Reboot portal or restart the box. The portal loads with the channel list.
- 5
Use the guide
Press the EPG button on the MAG remote to open the guide, and the MENU key to switch between Live TV, Movies and Series.
Tips for the best picture on MAG Box
- Always use Ethernet with MAG boxes — most models have no Wi-Fi or only a weak dongle.
- Under Settings → Video, set the output to Auto or 1080p 60 Hz for US channels.
- Keep the box's firmware updated through Settings → Software update → Update via HTTP.
Common MAG Box problems
STB is blocked / MAC not registered
The MAC on the box doesn't match the one on your account. Read it again from the sticker or Settings → System information and send it to support — it's quick to correct.
Portal loads forever
Check the URL character by character (a missing slash at the end is common), confirm Ethernet is connected, and reboot the box. If your router has strict parental filters, they can block the portal.
Remote doesn't work
Replace the batteries, and if the box was replaced, re-pair the remote by holding SETUP or the power button for a few seconds while pointing at the box.
Still stuck? Send a photo of the screen on WhatsApp and we'll walk you through it.